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Consumer Law

Manchester

0161 248 4444

Blackburn

01254 917425

Unfair
Contract
Terms

Contract disputes and unfair contract terms can be handled swiftly and effectively to prevent disruption and avoid damage to the reputations of businesses and the stress to consumers. At Ashwood Solicitors, we understand what it takes to resolve a dispute due to Unfair Contract Terms, whether the case is resolved with negotiation, mediation or a courtroom strategy.

Our team will be able to determine your contract and assess the legally binding terms, and advise you on the breaches and resolution if possible. We aim to achieve the best solution for you; we hope that our solution either strengthens your business relationships or even open up new opportunities.

Unfair Commercial Practice (UCP)

Unfair commercial practice is any commercial act, course of conduct, representation or communication which:

  • does not meet the usual standards of professional diligence, meaning it is not in good faith and in accordance with ethical market practice.
  • does or is likely to distort the economic behaviour of an average consumer materially; this causes the consumer to behave in a way they would not if they were adequately informed.

In some instances, unfair contract terms can be classed as unfair commercial practice; however, unfair contract terms can sometimes be unenforceable. This is where you need a dedicated solicitor to help you understand your contract further.

Why Choose Us

At Ashwood Solicitors, we have helped clients with a wide range of legal matters, thanks to our depth and breadth of expertise. With a proven track record to achieve a successful outcome when handling any case. Our team work closely with you to assess your case in-depth and ensure we clearly explain our services and the advice we can give you.

By understanding exactly what it is that you need, we are able to offer a bespoke service to ensure any legal matters incur minimal disruption to your life. At Ashwood Solicitors, we focus on resolving unfair contract terms, whether that be via negotiation or alternative dispute resolution. Where this is impossible, our highly experienced team will be on hand to robustly represent our clients in court.

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Your Rights As A Consumer

There is a law that protects consumers against unfair terms in contracts, The Consumer Rights Act 2015 is there to ensure that consumers are not bound by standard terms in a contract made with a business if those terms are unfair. Other pieces of legislation, including the Unfair Contract Terms Act 1977 and the Unfair Terms in Consumer Contracts Regulations 1999, were then clarified further within the act from 2015.

This was in order to simplify the law surrounding consumer rights and unfair contracts. At Ashwood Solicitors, our team can help you understand your rights as a consumer and whether you are able to make a claim about a product or service you’ve purchased. As a consumer, you have the right to challenge the terms of a purchase if you believe to be unfair, but if a business refuses, then this could lead to court action. Our team can help to support you throughout your case, whether it goes to court or not. We have handled a range of cases that have been settled in and out of court to achieve the best possible outcome for our clients.

For a free initial discussion and a no-obligation quote, call our friendly team today on 0161 248 4444 or email us at info@ashwoodsolicitors.co.uk and a member of our team will get back to you.

Contact Us

We can assist you with any consumer law issues; wherever you are based, we provide you with the support you need. This includes a meeting via video link, but we also have offices in Manchester and Blackburn where you can book an appointment to speak to us. With a wide understanding of this complex sector, our team can help give you clarity on the legal consumer issues you may be facing. For a free initial discussion and a no-obligation quote, call our friendly team at Ashwood Solicitors today on 0161 248 4444 or email us at info@ashwoodsolicitors.co.uk.